Workday consulting
Workday Managed Services And AMS
Retained Workday AMS: configuration changes, release management, integration maintenance and reporting support without hiring a full internal team.
- 50+
- UK projects delivered
- 12
- European markets supported
- GDPR
- and payroll compliant
- London
- headquartered
After go-live most organisations discover they need more Workday capability than one systems administrator can provide, but less than a permanent team. Dandee Consulting provides retained application managed services — a block of certified consultant days each month against an agreed backlog and response times.
What's included
What Our Managed Service Covers
You get named consultants who learn your tenant, not a ticket queue routed to whoever is free.
- Configuration changes across HCM, Payroll, Absence, Time Tracking, Recruiting, Financials and Adaptive Planning
- Business process design changes, condition rules and approval routing
- Security administration — domain and business process policies, role assignment, segregation of duties reviews
- Reporting and dashboards, including advanced, matrix and composite reports and calculated fields
- Integration monitoring and maintenance for EIBs, Core Connectors and Studio integrations
- Release management twice a year: impact assessment, regression and feature adoption advice
- Backlog grooming with your product owner so days go to the highest-value work
What Our Managed Service Covers
Engagement Models And Indicative Pricing
- Light retainer — a small monthly block for a stable single-module tenant.
- Standard AMS — a larger monthly block with defined response times and a named lead consultant.
- Project uplift — additional days for module rollouts or acquisitions without renegotiating the retainer.
- Day rate — senior consultants from GBP 750 per day; retained blocks are priced below ad-hoc rates.
We size the retainer from your ticket history and module footprint. Unused days roll within the quarter rather than disappearing at month end.
Engagement Models And Indicative Pricing
Why Retained Support Beats Ad Hoc Hiring
- Certified breadth across modules rather than one administrator carrying everything
- Continuity — the same consultants keep the context between releases
- Cover for holiday, sickness and turnover in your internal team
- Independent advice, with no licence resale incentive
Why Retained Support Beats Ad Hoc Hiring
How Onboarding Works
- 01
Tenant review
configuration, integrations, security and open issues documented
- 02
Backlog
current requests triaged and prioritised with your product owner
- 03
Service definition
response times, escalation path and reporting cadence agreed
- 04
Operate
monthly delivery against the backlog with a written service report
- 05
Review
quarterly service review and re-sizing of the retained block
Related Workday Services
Related Workday Services
Talk To Us About Retained Support
Send us your module footprint and a sample of your open backlog and we will size a retainer against it. 📞 Contact us or 📞 book a call.
Talk To Us About Retained Support
FAQs
Frequently asked questions
Retainers are priced by monthly day block. Senior consultant day rates start from GBP 750, and retained blocks are discounted against ad-hoc rates. We size the block from your ticket history.
Contact
Talk to us about Managed Services And AMS
Send a short brief and a Workday specialist replies within one working day.
- UK+44 20 7183 3436
- UK+44 7454 539583
- US+1 650 278 4421
- info@pearllemongroup.com
- Kemp House, 160 City Rd, London EC1V 2NX, UK
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